Will I be able to get a refund after the Kickstarter completes?
This will depend on when you request it. • If within the first 2 weeks: yes. • If after that, but before the Pledge Manager is released: Yes, but note that the refund will be minus KS fee (approx. 10%) and taxes (20%) • If after the Pledge Manager is released: Yes, but note that the refund will be minus KS fee (approx. 10%), taxes (20%) and PM charge of 10% • If after production of the books or GM screen (whichever is first) is commissioned: No
Last updated: August 24, 2021 22:32
When will Nightfall Games publish the PDFs?
All final versions of the PDFs included in this Kickstarter will be published alongside the print versions.
Last updated: August 24, 2021 22:36
Will there be higher pledges level?
Yes, but we need to meet our funding target before we can consider such things and the additional cost they entail. We want to be reactive…it’s one of the joys of KS and the close interaction it allows with the community. Also, we believe that many different pledges (especially at the beginning of a campaign) adds confusion and hence can cause some people to not pledge.
Last updated: August 24, 2021 22:36
You state that the Stretch Goals are already planned out and once they have gone that will be it…why won’t you do loads more, especially if the project goes massive?
I’m sure we may sneak a few extra ones in…but, one of the biggest problems for delay or failure of KS projects is promising too much, extra items cost more, whether it be money or time. We want The Terminator RPG to be sustainable and something which we can all enjoy as quickly as possible and for years to come (as new books and campaigns are released overtime). If we over-burden ourselves here, we will make the project liable to massive delays and potentially negatively affect the longevity of the game.
Last updated: August 24, 2021 22:36
If I have pledged at a lower tier will I be able to up-pledge or add extra Add-ons in the Pledge Manager?
Yes, but you will be emailed before we launch the Pledge Manager to confirm you do want in. The reason for this is that we get charged for the PM by number of pledges, the £1 does not cover that, so we will only add confirmed up-pledgers to the pledge manager, otherwise we lose money.
Last updated: August 24, 2021 22:37
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.